The Whetstone Group, Inc., provides marketing planning, telephone lead generation, business development training, sales management and other growth consulting services to CPA firms, professional service firms and companies in the business-to-business market.
Listen to our podcast on organizing your firm for growth.
CPA firms of all shapes and sizes are taking a long look at their client service process. And it's no wonder, considering that client service is THE differentiator among CPA firms and is the linchpin in client loyalty.
If I created a list of Frequently Asked Questions from among my clients at the top of the list would be this: "What's the most effective way to fill my pipeline with opportunities?" Everyone wants to know the secret.